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Top 5 Questions and Answers When will the "Total Health" Add-on be ready? The "Total Health" Add-on will add more features to Weight-By-Date Pro and should prove helpful for people with diabetes and other health concerns. You'll be able to track blood glucose, insulin, medications, blood pressure, cholesterol, and more. We hope to have the "Total Health" Add-on ready by spring/summer of 2020. All customers will receive an email as soon as it's ready, along with pricing information. If you need to update your e-mail address in our records, you can do it here. How do I put my License Key in the free trial? There is no way to "register" the free trial with a license key, serial number, or registration key. Instead, you download the full, unlimited version of Weight-By-Date after your purchase. During the process it imports your data from the trial. If I order Weight-By-Date Pro can I keep my data from the free trial version? Absolutely. Weight-By-Date Pro contains an import feature and it will import all of your existing trial data during installation. I previously purchased Weight-By-Date and need to reinstall it. How can I download it again? If you have deleted or lost the installation file for some reason, you can simply refer to your "Order Confirmation" e-mail and follow the instructions to download the file again. If you have lost or cannot find your "Order Confirmation" e-mail, you'll find links to download on our support page. I lost my Software License Key. How can I find it again? As you have probably discovered, your License Key is required to install the program on your PC. If you bought the CD-ROM directly from us, check your receipt for the License Key. You can also check your Order Confirmation e-mail if you still have it. Otherwise, you can use our online tool for looking up your Weight-By-Date License Key. All Top Questions and Answers...	Other Common Questions When will the iPhone/Droid/Blackberry version be ready? We are working on a Smartphone version of Weight-By-Date, but it is taking longer than expected. Unfortunately we cannot provide a firm date, but hope to release it in early 2020. We will notify you via e-mail when it is ready (if you are already a customer). What's new with Weight-By-Date 3.0? How do I upgrade? We've made some big changes and added several new features in version 3.0. Go here to see what's new. Once there, click the Upgrade Now button to get the upgrade. I did not receive my Order Confirmation e-mail following my order. First check your junk e-mail folder. The e-mail message that we sent is from us (Quite Healthy Technologies) with a quitehealthy.com return address. If you ordered by PayPal, be sure to check the e-mail address that you have on file with your PayPal account. That is likely where your Order Confirmation e-mail was sent. An Order Confirmation e-mail is sent automatically for each and every customer. If you can't find yours, please contact us and we'll be happy to send your e-mail again. Is there a Mac version? Right now we have no plans to make Weight-By-Date work on the Macintosh platform. Our expertise lies with designing software for Microsoft Windows and Phones. Sorry! I've just bought Weight-By-Date and my icon on the desktop doesn't work. When you install the full version, the icon for the trial is removed from your desktop and replaced with a new one. Sometimes you still see the old trial icon, even though it's not really there anymore. To fix it, just right-click on your desktop and choose Refresh. You should see the trial icon disappear, replaced by an icon for the full version. More Common Questions and Answers...